Privacy Policy
Effective November 10, 2026
801Fix is a service of Front Analytics, Inc. ("we", "us"). This policy explains what we collect when you call, text or use our website (801fix.com), and how we use it.
801Fix was formerly named AA Handyman. Texts and calls come from the same number, 801-938-4303, under the same SMS program.
What we collect
- Contact details: your mobile phone number (it's your account; there's no password).
- Job details: photos you send, your description of the work, estimates and appointment times.
- Service address: where the work is, which you give us by phone, text or on the website and confirm. We use Google Maps to standardize it and check it's in our service area.
- Calls: calls may be answered by our virtual assistant. We keep a text transcript of the call to prepare your estimate. We do not keep audio recordings.
- Text messages you send us and delivery records for texts we send.
- Consent records: when and how you agreed to (or stopped) texts, including the wording shown, your IP address and browser.
- Technical data: one sign-in cookie to keep you logged in, and standard server logs.
How we use it
To prepare estimates, schedule and perform work, contact you about your job, keep the service secure, and meet legal obligations. We do not sell your personal information.
Text messaging and your mobile number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information is shared only with the service providers that deliver our texts and calls on our behalf (see below), solely to provide the service you asked for.
Service providers
We use trusted service providers for website hosting, data storage, preparing estimates and looking up addresses, and Twilio for phone calls, text messages and sign-in codes. They process information only on our instructions.
How long we keep it
Job records and photos are kept as long as needed for service, warranty and tax records. Consent records are kept for at least five years, as required to show you agreed to texts.
Your choices
Opt out of texts any time by replying STOP or using our opt-out page. To see, correct or delete your information, call us or write to the address below.
Children
Our service is for adults arranging home repairs and is not directed to children under 13.
Security
Data is encrypted in transit and stored with access limited to people who need it to serve you.
Changes
We'll post any changes here with a new effective date.
Contact
Front Analytics, Inc. (doing business as 801Fix)
PO Box 176, Pleasant Grove, UT 84062
Phone: 801-938-4303 · Web: 801fix.com